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Hospitality Brand

Aurelia Retreats — From OTA dependency to a direct-booking engine.

A 6-property boutique retreat group was paying up to 22% commission on almost every booking. We rebuilt organic visibility and the booking journey to shift demand direct.

aurelia.com — growth report
+214% Organic Traffic+87% Qualified Leads

Sessions

Conversions

Revenue

+214%
Organic Traffic
+87%
Qualified Leads
1,240+
Ranking Keywords

The challenge

Direct bookings accounted for less than 18% of revenue. The site ranked for the brand name and almost nothing else, and each property competed with its own OTA listing on search.

What we did

  1. 01Rebuilt site architecture around destination, experience and occasion intent rather than property names.
  2. 02Launched 60+ experience and neighbourhood guides mapped to the pre-booking research journey.
  3. 03Reworked the booking flow: three steps instead of seven, with a live best-rate guarantee.
  4. 04Ran geo-grid local SEO per property with an always-on review generation programme.

The outcome

Direct bookings now account for 47% of room revenue. Blended commission cost fell by ₹1.9 crore annualised, and the group added two properties on the strength of the channel.

Indexed performance across the engagement period (14 months).

They understood our P&L before they touched our marketing. That is rarer than it should be.

Rhea MalhotraDirector of Revenue, Aurelia Retreats
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